Talent Development

Safe and Healthy Work Environment

Safe Working Environment

Policies and Systems

The priority for CTCI’s HSE policy is “total safety”. It applies to the due diligence process at our operation bases, project sites, products services, distribution logistics, and merger & acquisition processes. We require all employees and workers to abide by HSE policies and procedures when entering the construction site. The policy is also communicated to our suppliers and JV partners, to ensure a safe working environment and protect the health of employees and workers. In response to CTCI's emphasis and commitment to safety and health, and to ensure that the spirit of this policy is consistent with the company's operational direction. This policy is regularly submitted to the board of directors for review, and signed by the chairman, presidents, and heads of each Business Unit.
 

Milestones in CTCI's Occupational Safety and Health Management System

CTCI continues to maintain the effectiveness of ISO 14001 & ISO 45001 management system verification, which covers the first and second headquarters buildings of CTCI Corporation and all project sites, with a coverage rate of 100%. Additionally, in accordance with Taiwan's "Occupational Safety and Health Management Regulations," we have established the Taiwan Occupational Safety and Health Management System (CNS 45001) and obtained TOSHMS certification. CTCI has an Occupational Safety and Health Committee whose composition, meeting frequency, and discussion topics follow the regulations set by Taiwan's "Occupational Safety and Health Management Regulations." To meet the requirements of the ISO 45001 Occupational Health and Safety Management System, we hold an annual HSE management review meeting to assess the effectiveness of our annual HSE implementation and safety performance.
　

Construction Safety and Quality

Since near-miss incidents are considered significant indicators of potential risks, CTCI employs an internal HSE Management System to handle the reporting and corrective actions for near-miss incidents from both CTCI headquarters and all project sites, overseeing project teams in reporting any near-miss incidents. In 2023, a total of 270 near-miss incidents were reported. Various stakeholders, including HSE Management Department, construction personnel, safety personnel, and contractors, would irregularly participate in review meetings for these reported incidents. The meetings aimed to identify potential hazards with higher occurrence frequencies among these incidents and then develop Lesson & Learned to enhance awareness across all project sites.
　
CTCI has been promoting Behavior-Based Safety (BBS) Management for years to ensure that all employees take responsibility for safety and understand how unsafe behaviors can impact the company's safety performance. Additionally, CTCI has implemented the "BBS Observation" app at project sites to facilitate observation, recording, and efficient statistical analysis. This initiative involves frontline workers, including both CTCI personnel and contractors' employees. For example, on-site HSE personnel are required to compile weekly observation results using the app to enhance safety management across various job categories. Regular BBS HSE review meetings are held at project sites to analyze high-risk observations, identify causes, and propose corrective actions.
　

Total HSE Culture

CTCI deeply understand that "Total Safety" requires the efforts of all levels, and establishing an HSE culture is a long-term process that requires everyone's participation. This involves comprehensive changes in values, attitudes, behaviors, and systems, we are committed to promoting the participation of all employees in HSE activities, and continuously internalizing HSE awareness at all levels.
　
To raise the awareness of HSE knowledge among all employees, we continue to conduct Total HSE Evaluation. The purpose is to enable employees to establish correct HSE knowledge, and shape their good safety behaviors and attitudes, especially for those not directly involved in HSE-related work, and the Department heads, project managers, etc. 
　
Total HSE Evaluation’s questions are divided into three major topics: HSE policy commitment, HSE basic concept, and HSE practice. Evaluation questions are designed based on the target audience, recent modifications to procedures, current affairs, as well as job-related subjects. The evaluation results and statistics are summarized and presented at the Company's HSE management meeting. The results also serve as the basis for future HSE training or promotional campaign.
　

To deeply cultivate the safety culture, CTCI held the Group HSE activities, in response to the National Workplace Safety and Health Week campaign organized by OSHA. Through the soft appeal of the HSE activities, CTCI seeks to exemplify behaviors consistent with corporate culture and to deepen employees' safety awareness. In 2023, CTCI launched a series of group HSE activities, including open letters from senior executives, construction site / plant promotions, HSE fun contests, group HSE annual meetings, and themed speeches. So as to raise employees' HSE awareness and recognition. And makes it clear that "safety first" is one of the vital conditions for achieving professionalism. In addition, CTCI has included "safety first" in the criteria in the year-end performance review, showing that the company has attached great importance to and pursued the value of safety.
　

Contractor Management

To promote contractors to comply with HSE regulations and the company's HSE requirements, CTCI has developed the "Construction contractor HSE Management Rules." These rules have been formulated to provide clear guidelines for contractors to follow during the procurement and contracting stage. In addition, CTCI is constantly developing innovative techniques for managing safety and health effectively. CTCI applies information technology to support routine HSE activities, including the use of the BBS observation APP, which allows workers to report observation records on-site instantly. This approach saves time on data collection and shortens the BBS observation review frequency from once a month to once a week. The instant feedback from the APP is a significant advantage as it enables a quicker response to potential high-risk hazards on the construction site and enhances workers' safety awareness at all times.
　
Since contractors' HSE performance being a key concern for CTCI's international clients, we have implemented the “Contractor HSE Evaluation”. It accounts for 20% of the evaluation mechanism for project suppliers and contractors. The evaluation mechanism converts the HSE performance of contractors into a unified evaluation benchmark for quantification, and selects the contract number of contractors, accumulated construction hours, etc., as the selection criteria for constructor evaluation. 
　
In 2023, 190 contractors were selected for evaluation, and the evaluation completion rate reached 100%. Contractor HSE performance and comprehensive score will be used as a reference for CTCI’s procurement and selection of suppliers and contractors.
　

Healthy Workplace

Comprehensive health management

Comprehensive health management includes three major aspects: health examination, health promotion, and health risk management. CTCI has hired 10 full-time nurses, 3 contracted labor health practitioners, and 2 contracted physiotherapy practitioners to build a safe workplace and protect the health of employees.
　

Health risk identification and measures

Health risk matrix: Through the use of the health risk matrix, the incidence and impact of injuries, illnesses, and impacts can be analyzed to identify the health risks of CTCI employees and to formulate health management and mitigation measures.
　

CTCI has established Employee Welfare Committee in charge of promoting employee welfare. Budget mainly derives from corporate funding and comprises four categories: general welfare, leisure, educational support, and others. Those who enjoy employee benefits include regular, contract employees and dispatched employees. Total expenditure of employee benefits in 2023 amounted to NT$65,861,114. In addition to members elected from each department, Employee Welfare Committee has an office staffed with two administrators to provide services and consultation.
　

Diversified club development

CTCI has been organized clubs for our employees to relax both physically and mentally. In 2023, with relaxation of the epidemic prevention measures, we organized 16 clubs with various activities such as lectures, courses, and outdoor activities to create a learning and sharing workplace atmosphere. The operating funds of the association come from the annual budget planned by the CTCI United Vocational Welfare Association. In addition, the clubs can also provide ideas on different activities and creative proposals, and apply for additional subsidies for organizing and participating in various activities.